Terms of service

What Again is

Again is a focus tool. It helps you start things. It is not a medical device, a therapeutic tool, or a substitute for professional advice or support. It does not diagnose, treat, cure, or prevent any condition - medical, psychological, or otherwise.

Eligibility

You must be at least 18 years old to use Again. By using the app, you represent that you meet this requirement.

Your data

Everything you enter into Again - tasks, parked thoughts, settings - is stored locally on your device. Again has no servers and no accounts. If you delete the app, your data is gone. If you lose your device, your data is recoverable only if you had OS-level backup enabled (see Backups below).

You are responsible for backing up your device if you want to preserve your data.

Backups

Again uses your operating system's standard backup mechanism (iCloud Backup on iOS, Auto Backup on Android) to make sure your data follows you to a new device on the same platform. We do not operate or have access to these backups. Cross-platform restore (for example, moving from iOS to Android) is not supported.

Subscriptions

Again offers paid subscriptions for premium features on the daily side of the app. The free Runway layer remains available without a subscription.

Trial period

Again offers a 30-day free trial on first install. The trial begins automatically and requires no signup or payment information.

Auto-renewal

Subscriptions renew automatically through your App Store or Google Play account at the end of each period unless you cancel at least 24 hours before the period ends. Your account is charged within 24 hours before each renewal at the price shown at the time of purchase. To cancel, manage your subscription in your App Store or Google Play account settings. We cannot cancel subscriptions on your behalf.

Refunds

Refunds are handled by Apple or Google according to their refund policies. We do not process refunds directly.

Pricing and taxes

Prices vary by country and are set in your local store. The price displayed at the time of purchase is the price you pay. Taxes, where applicable, are calculated and remitted by Apple or Google as the merchant of record.

If you do not subscribe

Your existing data remains on your device. You will not lose anything you have created. Access to certain paid features may be paused; the free Runway layer is unaffected.

California subscribers (Auto-Renewal Law)

If you reside in California, the following disclosures apply in addition to the terms above. These are required by California Business and Professions Code Section 17602.

• Continuous service. Your subscription is a continuous service that renews automatically until you cancel it.
• How to cancel. Manage or cancel your subscription in your App Store or Google Play account settings. We cannot cancel a subscription on your behalf.
• Cancellation timing. Cancellation takes effect at the end of the current billing period. You will continue to have access until that period ends.
• No refunds for partial periods. Refunds for unused portions of a paid period are governed by Apple's or Google's refund policy.

EU and UK consumers - right of withdrawal

If you reside in the European Union, European Economic Area, United Kingdom, or Switzerland, the following applies under the Consumer Rights Directive 2011/83/EU and corresponding national laws.

You normally have a 14-day period to withdraw from a digital content purchase. By starting your subscription and beginning to use paid features immediately, you expressly consent to the supply of digital content before the end of the 14-day withdrawal period and acknowledge that you thereby lose your right of withdrawal.

You can still cancel future renewals at any time through your App Store or Google Play account settings. Statutory rights that cannot be excluded under your local law are not affected.

The app is provided as-is

Again is provided "as is" and "as available" without warranty of any kind, whether express, implied, or statutory. We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The app will meet your requirements or expectations
• The app will be available, uninterrupted, timely, secure, or error-free
• The results obtained from the app will be accurate or reliable
• Any defects in the app will be corrected

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of data
• Loss of profits or revenue
• Missed reminders or notifications
• Reliance on the app for any purpose
• Interruption of use or loss of access
• Any other damages arising from or related to your use of or inability to use the app

Our total aggregate liability to you for all claims arising from or related to the app shall not exceed the amount you have paid us in the twelve (12) months preceding the claim, or fifty US dollars (USD $50), whichever is greater.

These limitations apply regardless of the legal theory, whether based on warranty, contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Again and its developers, officers, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the app or your violation of these terms.

Your wellbeing

Again is designed for anyone who finds it helpful. It is not a replacement for professional mental health support. If you are in crisis, please contact a crisis service in your area.

Intellectual property

The app, including its design, code, visual identity, and content, is the intellectual property of Again and its developers. You may not copy, modify, distribute, sell, lease, reverse-engineer, decompile, or create derivative works based on the app, in whole or in part, without prior written permission.

Acceptable use

Use Again for its intended purpose as a personal focus tool. You agree not to:

• Reverse-engineer, decompile, or disassemble the app
• Modify, adapt, or create derivative works from the app
• Use the app for any unlawful purpose
• Attempt to gain unauthorised access to any part of the app or its systems
• Redistribute, sublicense, or commercially exploit the app

Termination

We reserve the right to suspend or terminate your access to the app at any time, for any reason, without notice. Upon termination, your right to use the app ceases immediately. Provisions that by their nature should survive termination (including limitation of liability, indemnification, and intellectual property) shall survive.

App Store-specific terms (iOS only)

If you obtained the app from the Apple App Store, the following additional terms apply. These reflect the licensee/licensor structure required by Apple's Schedule 2 to the Apple Developer Program License Agreement.

• The licence granted to you for the app is a non-transferable licence to use the app on Apple-branded products that you own or control, as permitted by the App Store Terms of Service.
• These terms are entered into between you and Outcome Stride Ltd, not Apple. Apple has no responsibility for the app or its content.
• Apple has no obligation to provide maintenance or support for the app.
• In the event that the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the app to you. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
• We, not Apple, are responsible for addressing any claims relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to applicable legal or regulatory requirements, and claims arising under consumer protection or similar legislation.
• We, not Apple, are responsible for the investigation, defence, settlement, and discharge of any third-party intellectual property infringement claim relating to the app.
• You represent that you are not located in a country that is subject to a US Government embargo or that has been designated by the US Government as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
• Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and upon your acceptance Apple has the right (and is deemed to have accepted the right) to enforce these terms against you as a third-party beneficiary.

Apple's standard licensed application end user licence agreement, available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/, applies in addition to these terms. In case of conflict between these terms and Apple's agreement on App Store-specific provisions, Apple's agreement controls.

Governing law and jurisdiction

These terms are governed by the laws of England and Wales. Disputes arising from or relating to these terms or your use of the app are subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in another jurisdiction, you may also have the right to bring proceedings in your local courts under the mandatory consumer protection laws of your country of residence; nothing in this section limits those rights.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and Again regarding the app. They supersede any prior agreements or understandings.

Changes to these terms

If these terms change, the updated version will be posted at www.getagainapp.com/terms and within the app, with a new date. Continued use of the app after changes constitutes acceptance of the updated terms.