Privacy policy

What Again stores on your device

• Task names and parked thoughts you create
• Session history (start time, duration category, whether a task was named)
• Settings you choose (appearance, reminder times, haptics)
• Widget state shared between the app and home screen widget via App Group (iOS) or SharedPreferences (Android)

All of this stays on your device. Again has no server, no user accounts, and no cloud sync.

What Again does not collect

• No name, phone number, location, or other personal identifiers (email is collected only if you choose to provide it via the in-app feedback prompt - see In-app feedback below)
• No contacts, photos, or files
• No browsing or search history
• No advertising identifiers
• No data shared with third parties for advertising or marketing

Your choices: error reporting and analytics

Error reporting and anonymous analytics are both optional. You can turn each one on or off at any time in Settings > Data. Turning either off stops all transmission for that category immediately; existing data already received by the third party is subject to that third party's retention policy.

If you are in the European Economic Area, the United Kingdom, or Switzerland, both rails start off. The app asks you once, on first launch, before either rail sends anything. You can decline, and the app works fully with both rails off. You can change your mind later in Settings.

If you are outside those regions, both rails are on by default and you can turn either off in Settings at any time.

Error reporting (if you opt in)

Again uses Sentry to capture crash reports. When a crash occurs and error reporting is enabled, the following is sent:

• Stack trace and error message
• Device model and operating system version
• App version

Sentry receives no task names, no parked thoughts content, no user identifiers, and no breadcrumb data. The app strips this information before sending.

Analytics (if you opt in)

Again uses PostHog to understand which features are used. When analytics is enabled, events include:

• Which screens are visited
• Whether a session was started with or without a task name
• Session duration category (short, medium, or long - not exact time)
• Whether morning or evening rituals were completed

No task names, parked thoughts content, or personally identifiable information is included in any event. No exact durations are recorded.

In-app feedback (optional)

Again includes an in-app feedback prompt that asks if the app is working for you. Responding "no" reveals an optional text field where you can describe what is not working, and an optional email field if you would like a reply.

When you choose to submit feedback, the following is sent to PostHog (the same service used for anonymous analytics):

• The text you typed
• The email address you provided, if you provided one
• The app version and platform (iOS or Android)

The text and email are visible to Outcome Stride Ltd so we can read your feedback and reply if you provided an email. We use them only for that purpose.

Submitting feedback is opt-in. The prompt only sends data when you tap "Submit". Closing the prompt or tapping the rate option does not send your feedback text. The prompt is suppressed if you have analytics turned off in Settings > Data.

We are migrating this feedback storage to a dedicated backend. When that change ships, this section will be updated to reflect it.

Third-party services

The app uses the following third-party services, each with its own privacy policy:

• Sentry (crash reporting): sentry.io/privacy
• PostHog (product analytics): posthog.com/privacy

Platform services

• Google Play Services (Android only): required by Android for system-level features such as app distribution and install reporting. Google's own privacy policy governs this data. See policies.google.com/privacy.
• Apple App Store (iOS only): Apple's privacy policy governs data handled by the App Store runtime. See apple.com/legal/privacy.

Payment processing

If you purchase a subscription or make any in-app purchase, the transaction is processed by Apple (App Store) or Google (Google Play). We do not collect, store, or process payment information. We may receive a transaction identifier and subscription status from the platform to provide you access to paid features.

Subscription processing

Payments for Again subscriptions are processed entirely by Apple App Store or Google Play. Again does not see, store, or process payment information of any kind.

We use RevenueCat as a third-party service to validate purchase receipts and tell the app whether you have an active subscription. RevenueCat receives:

• An anonymous app user ID (a random identifier created on first launch - not linked to any personal information)
• The receipt token issued by Apple or Google for your purchase
• The product identifier you purchased

RevenueCat does not receive your name, email address, or any of your Again data (tasks, parked thoughts, sessions). See RevenueCat's privacy policy: https://www.revenuecat.com/privacy/.

Notifications

Again can send a daily reminder at a time you choose. This uses local notifications scheduled on your device. No notification data leaves your device.

You can turn reminders off at any time in Settings.

Widget

The Again widget stores a small amount of state (current task name, session status, theme colours) in a shared container accessible to both the app and the widget. This data never leaves your device.

Cross-device backup

When you set up Again on a new device, your tasks, parked thoughts, and settings can be restored from your platform's backup system:

• On iOS, this is iCloud Backup, controlled by your Apple ID and iCloud settings.
• On Android, this is Auto Backup, controlled by your Google account and backup settings.

This backup happens through your operating system. Again does not access, store, or transmit your backup data on its own servers. To control whether your Again data is backed up, manage your iCloud or Google backup settings on your device.

Apple Watch companion

If you install Again on a paired Apple Watch, you can park a thought from your wrist by dictating it. The flow is designed to keep audio off the network and off long-term storage:

• The watch uses Apple's built-in on-device dictation to convert what you say into text. Audio stays on your watch and is destroyed by the system after transcription. Again does not retain, copy, transmit, or send the audio anywhere.
• The transcribed text travels from your watch to your iPhone over the Apple WatchConnectivity link. WatchConnectivity is Apple's encrypted wrist-to-phone channel and does not pass through any Again server.
• On the iPhone, the transcribed text is stored as a parked thought in the same local database used for thoughts you type. Same posture as a typed entry.
• If your phone is unreachable when you finish dictating, the watch holds the transcript locally and sends it the next time the phone is in range. Audio is still destroyed at the moment of transcription.

The watch app needs your permission to use the microphone (for the dictation step) and speech recognition (so the watch can convert what you said into text). The first time you dictate, the watch will ask for both. You can change either permission at any time in the Watch app on your iPhone, under My Watch > Privacy.

Data retention and deletion

All data is stored locally on your device. We do not retain any copy of your data. Deleting the app removes all data. There is no account to close and no server-side data to request deletion of.

Children

Again is intended for users 18 years of age and older. The app is not directed at children or minors and does not knowingly collect information from anyone under 18. If you believe someone under 18 has provided us with information, please contact us and we will take steps to remove it.

International users

Again does not transfer personal data across borders because it does not collect personal data. Crash reports and anonymous analytics events are processed by third-party services that may operate servers in various jurisdictions. See the third-party services section above for their respective privacy policies.

European Economic Area, United Kingdom, and Switzerland

If you are in the EEA, UK, or Switzerland, the GDPR, UK GDPR, or Swiss FADP applies. The lawful basis we rely on for sending any crash report or analytics event is your consent (GDPR Art. 6(1)(a)). You give that consent the first time you open the app, on a screen that explains what each rail does. You can withdraw consent at any time in Settings > Data, and withdrawal is as easy as giving consent. Withdrawing consent does not affect the lawfulness of any processing that occurred before withdrawal.

Because all task content, journal content, and session history stays on your device, no rights under Articles 15-22 (access, rectification, erasure, portability, objection) require a request to us - uninstalling the app removes everything.

If you believe your rights have been violated, you can lodge a complaint with your local data protection authority.

Changes to this policy

If this policy changes, the updated version will be posted at www.getagainapp.com/privacy and within the app, with a new date. We encourage you to review this policy periodically.